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How and where to report bugs

Please include as much information as possible as well as your R3dlog and crashdump log if there was one when reporting bugs.  

 

You need to be THOROUGH. 

-R3dlog

-Crashdump

-Hardware Specs

-Frequency

-Operating System

-Programs you use by default

-EVERYTHING because everyone's PC is unique.  We need as much data as possible.

 

Your R3dlog can be found by right clicking your Shattered Skies launcher icon and hitting "open file location".  Within that folder is a text file called R3dLog.txt and inside this file is logs of exactly what your game is doing leading up to the crash.  This is a very important file to send us to help fix the problems each time you crash.

Once you have all gathered information please create a post, click here.

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